Monday, 22 April 2013

Effective Team Interactions Are Necessary To Reach The Peak Performance


If the business process managers, developers, and process leaders lack adequate training and skills, the quality process improvement is put at risk. Each individual in the team must understand the principles of business process improvement. As the saying goes-little knowledge is a dangerous thing, inadequate knowledge can lead to false starts, lack of apparent progress and well-intentioned but miscredited efforts. With this the improvement effort can be undermined. The members in the organization would not have a common vocabulary and proper understanding of how to assess the need for change or how to interpret specialized concepts of the improvement model followed if they do not undergo business process training. Quality assurance means things are different for different people or in other words different things to different people.

To achieve a common understanding of such terms among all participants training is needed. Various commercial sources such as training vendors or process improvement consultants provide training to support established process improvement frameworks. On the other hand, training can be developed on one’s own. Different participants need different kinds of training. Commercial sources of training can also be used wherever possible. This way one can avoid having to create their training materials. Business process managers with incomplete understanding of the process expect availability of repeatable processes means that every project is expected to achieve the same results with any set of randomly assessed team members. One must understand that the existence of defined process in the organization does not make all the members equally effective.
Moreover, the technical trainings can not be neglected to enhance the skills of their individual members. Individuals even have a higher range of performance in terms of quality and productivity. The process improvements alone cannot equalize such a large range of individual capability. The gap can be filled to a certain extent by making the team members follow a defined processes which are effective rather than sticking to the old traditional methods being followed for a long time. This enables to achieve better results by people at lower end of the capability scale. In addition, each and every member in the tam should be nurtured and rewarded timely to create an environment for the tram members to share a commitment to quality through superior processes, effective team interactions and appropriate tools to help them reach the peak performance.

Sunday, 24 March 2013

Improving the Businesses


Providing process improvement training alone is insufficient to achieve the desired outcome of the improved process. To succeed in process management training is also required to make the process more effective. Process improvement training might fail to get the desired results due to various reasons. Some of the factors which lead to its failure are inadequate prerequisite knowledge basis, short time span for the feedback dynamics to show its effect, lack of workplace ethics or culture, weak cultural commitment and poor performance of the business process manager. Business process training provides guidance to process design and implement it to achieve desired results. It helps in developing lasting leadership and management system through process improvement programs. This in turn creates an environment for sustainable performance.
Business process mapping offered by ProcessModel helps the organizations or businesses to build and improve their process knowledge. It gives impetus to process improvement through process improvement software which is browser based and is easy to roll out further simplifying the process mapping. It also helps the business teams to own and improve their own processes. ProcessModel makes it possible for the whole team to use it in a friendly manner. The process maps follow a simple process map format and are generated from the text which minimizes the chance for any point to be left out. ProcessModel drills down to the minutest detail based on the related documents provided by the organizations or companies. Changing the tracking for every change adds to the efficiency of the businesses. The software creates and stores business processes online. It is easy to use and the process changes are performed and approved online in the cloud. 
The software is a tool for everyone and is designed to meet the requirements of everyday user. This way the teams are empowered to own their business processes. The process owners are given the ability to take accountability and drive their process improvements. This also simplifies the processes and it can be easily understood and changed by the business owners to help drive the change. The process can be written in text to generate process maps. It is easy to use since it can be drilled down to the guides, forms, policies or used as a quick search  Moreover, it offers personalized navigation, the cloud-based software can be implemented in hours and not months, the collaboration tools include suggestions and personal dashboards, and the process maps are dynamic and are not just static documents.

Tuesday, 26 February 2013

Business Process Improvement- a Simpler Way


IT professionals deal with people and processes throughout their organization. They get a chance to see and understand business at macro level in detail. This gives way to business process analysis. Proper tools and methods help IT groups in process improvement and discovering new opportunities. With the help of these tools, the analyst gets a better understanding of the process simulation and the customer can understand and challenge the changes which results in a better product. A detailed information and a good tool to capture and display this process detail are needed to understand the processes. A small, well-thought-out symbol set supported by an elegantly structured methodology is what Process Mapping method follows and is developed for documenting business processes.
This technique helps to know how the process works step by step and how to record document, email, system, form and so on. Charting processes enables to know how the organization works. Less detailed techniques fail to display either work steps or the records. The newer techniques focus on designing electronic systems and not on the processes themselves and do not follow the basic steps like the flow of records or the steps taken by people to process them. Thus, the process improvement gives the impression that the flowchart comprises of a few boxes with superficial work descriptions connected by arrows. But the details remain there; mere ignorance cannot deny its details. Using detailed process charts gives better results and saves time. Powerful libraries of charts provide genuine transparency of those processes. Process library helps in training new employees, speeds the process of auditors, training employees who have been promoted or transferred, provides information required to institutionalize continuous process improvement, and meets the requirements for certification like ISO, Sarbanes or Oxley. Process simulation software helps in business process improvement.