IT professionals deal with people
and processes throughout their organization. They get a chance to see
and understand business at macro level in detail. This gives way to
business process analysis. Proper tools and methods help IT groups in
process improvement and
discovering new opportunities. With the help of these tools, the
analyst gets a better understanding of the process
simulation and the customer can understand and challenge
the changes which results in a better product. A detailed information
and a good tool to capture and display this process detail are needed
to understand the processes. A small, well-thought-out symbol set
supported by an elegantly structured methodology is what Process
Mapping method follows and is
developed for documenting business processes.
This technique helps to know how the
process works step by step and how to record document, email, system,
form and so on. Charting processes enables to know how the
organization works. Less detailed techniques fail to display either
work steps or the records. The newer techniques focus on designing
electronic systems and not on the processes themselves and do not
follow the basic steps like the flow of records or the steps taken by
people to process them. Thus, the process improvement gives the
impression that the flowchart comprises of a few boxes with
superficial work descriptions connected by arrows. But the details
remain there; mere ignorance cannot deny its details. Using detailed
process charts gives better results and saves time. Powerful
libraries of charts provide genuine transparency of those processes.
Process library helps in training new employees, speeds the process
of auditors, training employees who have been promoted or
transferred, provides information required to institutionalize
continuous process improvement, and meets the requirements for
certification like ISO, Sarbanes or Oxley. Process
simulation software helps in
business process improvement.
IT professionals deal with people and processes throughout their organization. They get a chance to see and understand business. Business NLP
ReplyDeleteSuch a great information, It has a good and nice idea it helps a lot to those who need more info. about business process improvement. Thanks for sharing your nice post.
ReplyDeleteBusiness Performance Improvement Resource